The New NLU Industry

A new (NLU) language industry will emerge from the effortless reuse and automation of language in conversation by developers. Machines will learn the facts, but not like machine learning. Like the software industry, it will be led by testing to ensure all languages do the right thing, as expected. But what will that look like? Image: Adobe Stock.

Machine learning to support human language interactions has been unsuccessful when measured by its complex setup and lack of accuracy in use. While hopes were high when every major IT corporation setup a platform to exploit deep learning around 2014, the promise of conversation has been systematically replaced by technologies to cover-up the limitations in understanding, such as with click-bots.